Privacy Policy & Health Data Governance
Effective Date: October 24, 2026 • Corporate Entity: AARVIX TECHNOLOGIES, Bengaluru
1. Commitment to DPDP Act 2023
Aarvix Near Care ("we", "our", "platform"), operated by AARVIX TECHNOLOGIES, Bengaluru, is fully compliant with India's Digital Personal Data Protection (DPDP) Act 2023 and applicable Indian Healthcare Data directives. We recognize that medical records, diagnostic vitals, and home addresses are sensitive personal data and handle them with hospital-grade cryptographic security.
2. Protected Health Information (PHI) Collection
We collect only the minimum data required to match you with a verified clinician and deliver safe medical care:
- Patient Identity: Patient name, contact mobile number for Dual-OTP generation, and home address.
- Clinical Notes: Procedure required, medical history relevant to visit safety, and allergy alerts.
- Session Telemetry: Timestamp of Start-OTP, session duration, and End-OTP confirmation.
3. No Sale of Patient Data
We adhere to a strict policy: We do not sell, rent, or monetize patient data or contact numbers to insurance telemarketers, third-party pharmacies, or advertising brokers. Your information is accessed strictly on a need-to-know basis by the attending healthcare professional.
4. Data Security & Encryption
All network communication between your browser and our servers is encrypted via TLS 1.3 with AES-256 encryption. Database entries containing personal identifiers are stored in compliant Indian data centers.
5. Grievance Officer & Inquiries
In accordance with the DPDP Act 2023, for data access or erasure requests, contact our Data Protection Officer at: